Most problems can be sorted out quickly and easily, often at the time they arise with the person concerned and this may be the approach you try first.
Where you are not able to resolve your complaint in this way and wish to make a formal complaint you should do so, in writing as soon as possible after the event and ideally within a few days, as this helps us to establish what happened more easily.
Send your written complaint to:
The Practice Manager or if you prefer you may contact the complaints team at NHS England on 03003112233/email [email protected]
Website: www.ombudsman.org.uk
Please see below, our complaints leaflet.